The following privacy policy (hereinafter “Privacy Policy”) explains how “Dimension” CJSC (hereinafter also “the Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal data of our clients and visitors (hereinafter also “You” or “Your”) our website www.dimension.am, in accordance with the Law of the Republic of Armenia “On Protection of Personal Data” and other applicable regulations.

By using our services or visiting our website, whether as a client or as a visitor, You agree to this privacy policy and consent to the collection and processing of Your personal data as described below.

1. Personal Data We Collect

We may collect personal data through various channels, including but not limited to:

• Information You provide directly, such as Your name, passport details, address, tax identification number, date of birth, contact information, bank and securities account details, and other information required for providing investment services.
• Information collected automatically when You visit our website, such as Your IP address, browser type, operating system, geolocation information, visit history.
• Information from third parties, including regulatory databases, financial institutions, or public sources, where legally permitted.

2. Purposes of Data Processing

Your personal data may be processed for various purposes, including:

• To provide investment, brokerage, custody and other financial services;
• To identify and verify Your identity, including for compliance with AML/CFT requirements;
• To manage Your accounts and execute transactions;
• To communicate with You, respond to inquiries and provide client support;
• To comply with applicable legal and regulatory obligations;
• To improve user experience and website functionality;
• To conduct analytical and marketing activities, subject to legal restrictions.

3. Legal Grounds for Processing

The processing of Your personal data is based on:

• Armenian legislation, including the Law “On Protection of Personal Data” and the Law “On Combating Money Laundering and Terrorism Financing”;
• Contractual obligations between You and the Company;
• Your explicit consent, where required.

4. Data Protection Measures

The Company implements appropriate legal, organizational and technical measures to safeguard personal data against unauthorized access, modification, disclosure or destruction, in compliance with the legislation of the Republic of Armenia and within the scope of its technical capabilities.

5. Data Sharing and Disclosure

The Company may share personal data only in cases permitted by law and strictly for legitimate business or legal purposes, including but not limited to:

• With competent authorities and other authorized entities in accordance with applicable legislation;
• With business partners and service providers involved in the delivery of our services, subject to confidentiality obligations;
• As required to comply with legal or regulatory obligations, or to protect the legitimate rights, property, or security of the Company, our clients, or third parties.

6. Your Rights

You have the right to:

• Access Your personal data and receive information on its processing;
• Request correction or update of inaccurate data;
• Withdraw Your consent or request deletion of Your data, subject to legal requirements;
• Object to certain processing activities;
• Lodge a complaint with the relevant supervisory authority.

7. Updates to the Privacy Policy

The Company reserves the right to amend this privacy policy at any time. Any updates will be posted on our website. Continued use of our services or website after the changes take effect constitutes Your acceptance of the updated Privacy Policy.